Shipping policy
At Vejano, we're committed to making your shopping experience simple and reliable. That's why we offer free shipping, and full tracking on every order within the United States.
Where We Ship
We currently ship within the United States only. At this time, we do not offer international shipping.
Free Shipping
We provide free standard shipping on every US order, with no minimum purchase required.
Processing & Delivery
Order Cut-Off Time
Orders placed before 5:00 PM (Mountain Time) are processed the same business day.
Orders received after the cut-off time will be processed on the next business day.
Processing Time
Please allow 1–4 business days (Monday–Friday) for your order to be prepared and dispatched.
Shipping Time
After your order has been shipped, delivery usually takes 4–10 business days (Monday–Friday), depending on your location and the carrier.
Estimated Delivery
Most customers receive their order within 5–14 business days from the date of purchase.
Please keep in mind that delivery estimates may occasionally be affected by holidays, severe weather, or carrier delays.
Shipping Carriers
We work with trusted shipping partners, including:
- USPS
- UPS
- FedEx
The carrier used for your order will depend on your delivery address and package size.
Order Tracking
As soon as your order ships, you'll receive a confirmation email containing your tracking number.
You can track your shipment at any time through our Track Your Order page.
Delivery Issues
If your package is delayed, arrives damaged, or appears to be lost, please contact us as soon as possible. We'll work directly with the shipping carrier to resolve the issue and keep you updated throughout the process.
Need Assistance?
If you have any questions about shipping or your order, we're always happy to help.
Email: contact@vejano.com
Our support team responds within 24 business hours (Monday–Friday). Messages received over the weekend will be answered on the next business day.