Return Policy

Last Updated: August 2026

At Vejano, operated by Nourish With Elise, LLC., we want you to feel confident when shopping with us. If you are not satisfied with an eligible product, you may request a return within 30 days of delivery.

1. Return Eligibility

To qualify for a return, the item must:

·        Be returned within 30 days of delivery

·        Be unused and in its original condition

·        Include original packaging where applicable

·        Include original tags, manuals, accessories, and other included materials where applicable

·        Not have damage or signs of use caused after delivery

Certain products may be non-returnable for hygiene, safety, or product-specific reasons. If a product has specific return restrictions, those restrictions will be disclosed on the applicable product page before purchase.

2. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, contact contact@vejano.com as soon as possible. We may request photographs or other information to investigate the issue.

If the issue is confirmed to be our error, we will provide appropriate instructions for resolving the issue, which may include replacement, exchange, or refund.

3. Change-of-Mind Returns

If you change your mind, ordered the wrong item, selected the wrong option, or no longer need the product, you may request a return within the 30-day return period if the item meets the return requirements.

For approved change-of-mind returns, the customer is responsible for applicable return shipping costs. Any original shipping charges, where applicable, are non-refundable.

4. No Restocking Fees

Vejano does not charge a restocking fee for eligible returns.

5. How to Request a Return

1.      Contact our support team at contact@vejano.com and provide your order number, the item you want to return, the reason for the return, and relevant photos when applicable.

2.      Wait for return instructions. If the return is approved, our customer support team will provide the applicable return instructions and return address.

3.      Prepare the package carefully using original packaging whenever possible and include applicable accessories, components, manuals, tags, and other included materials.

4.      Send the return according to the instructions provided by our customer support team and keep tracking information until the return is fully processed.

Please do not send a return to an address unless our customer support team has provided the applicable return instructions.

6. Return Inspection

Once an eligible returned item is received, it will be inspected to determine whether it meets the applicable return requirements. We will notify you of the outcome.

7. Exchanges

If you would like to exchange an eligible item for another size, color, or product, contact customer support. Exchange availability depends on product availability.

8. Items Not Eligible for Return

Certain products may not be eligible for return because of hygiene, safety, product-specific, or other legitimate restrictions. Any applicable restriction will be clearly stated on the relevant product page before purchase.

9. Return Shipping Costs

For approved returns involving damaged, defective, or incorrect items caused by an error on our part, Vejano will provide appropriate return-shipping instructions. For approved change-of-mind returns, the customer is responsible for applicable return shipping costs.

10. Need Assistance?

Vejano

Nourish With Elise, LLC.

Address: 5540 Centerview Dr. Ste 204

Raleigh, NC 27606

United States

Email: contact@vejano.com

Phone: +1 (386) 291-0966

Customer Service Hours: Monday-Friday: 9:00 AM-5:00 PM (ET)

We aim to respond to customer emails within 24 business hours, Monday through Friday. Messages received during weekends or public holidays are answered on the next business day.